SHARP NEC DISPLAY SOLUTIONS
NEC Display Wall Calibrator

ReadMe Information for Windows

Version 2.1.20 - Build 210208 - February 8 2021

Contents:

• About NEC Display Wall Calibrator

• Release Notes

• Supported Operating Systems

• Supported Display Monitors

• Supported Color Sensors

• Support and Troubleshooting

• Revision History

About NEC Display Wall Calibrator

NEC Display Wall Calibrator system will automatically adjust multiple displays used in a video wall so that the color characteristics closely match, thereby creating the visual illusion of a single large display.

USB drivers for the X-Rite i1 color sensors, and DataColor Spyder3, Spyder4, and Spyder5 are included and automatically installed with NEC Display Wall Calibrator. Drivers for other color sensors are copied to the NEC Display Wall Calibrator application directory but are not automatically installed.

Release Notes

"Error: The color measured appears to be invalid." during calibration

This error may be caused by the current input signal to the display being encoded in YUV format. Please either temporarily change the input signal to RGB format, or temporarily change the video input to the MEDIA PLAYER while the calibration is being performed and try repeating the calibration.

Unable to detect Datacolor Spyder3, Spyder4, and Spyder5 sensors:

The Windows drivers for the Spyder3, Spyder 4, and Spyder5 sensors are copied by the installer application, and are automatically installed (registered) with Windows to be loaded when the device is connected. If the driver is not automatically loaded, then with the sensor connected to the computer, from the Windows Device Manager select the device and update the drivers to the ones installed in the following locations:

On 32 bit Windows:

\Program Files\NEC Display Solutions\NEC Display Wall Calibrator\Drivers

On 64 bit Windows:

\Program Files (x86)\NEC Display Solutions\NEC Display Wall Calibrator\Drivers

Required Minimum Firmware version:

The following display models require a minimum firmware version in order to work correctly with NEC Display Wall Calibrator. The firmware version can be checked in the Display Settings dialog on the Status tab, or by using the Tools menu - "Verify Monitor Firmware..." function. Please contact NEC if your display needs to be updated to newer firmware.

Posterized image when using LUT:

In certain cases the screen image may appear posterized temporarily while the LUTs are being updated, when using firmware up to, and including, version 1.017 on the following display models: P402, P462, V422, V462, V551, V651, X461S, X551S, X551UN. If the posterizing continues after the LUTs have finished being updated, reset the monitor power.

Analog Auto Bias/Gain Setup function on the Video tab in Display Settings:

This function does not work with firmware prior to, and including, version 1.017 on the following display models: P402, P462, P552, V422, V462, V551, V651, X461S, X551S, X551UN. If it is necessary to use this function, it must be accessed from the Advanced OSD menu. Note that adjusting via the OSD is faster than via software.

Schedule Function with LCDxx20 or Mx0 series displays:

When using the Schedule function from the Display Settings dialog, it is not possible to set the Input setting to "Last Input" using the software. Either set the Input setting to a specific input, or use the IR Remote to set the setting on the OSD.

Schedule Function with X461UN and X461HB displays with firmware earlier than version 1.2.00:

When using the Schedule function from the Display Settings dialog, it is not possible to set the Picture Mode setting to "Last Input" using the software. Either set the Picture Mode setting to a specific mode, or use the IR Remote to set the setting on the OSD. The firmware version can be checked in the Display Settings dialog on the Status tab.

USB to RS232 adapters and "Error: No reply from the display" error:

Certain models of USB to RS232 adapters may not function correctly with NEC Display Wall Calibrator because of their limited buffer size that causes long messages sent to the display to not be transmitted correctly. Starting with version 1.2.00, the software will automatically check if the adapter functions correctly, and will display an error message if not.

If you encounter this error, please check with the hardware vendor to see if newer device drivers are available. If this does not solve the issue, try using a different model of USB to RS232 adapter.

Adapters from Keyspan and IOGear have been tested and work correctly. Adapters such as the Belkin model F5U409 are known to have this problem and should not be used.

X-Rite i1Pro or i1Monitor color sensor: If using the X-Rite i1Pro or i1Monitor -

• Be sure to allow the device at least 15 minutes to warm up before calibrating the display.
• Measurements may drift slightly causing inaccurate measurements, especially when measuring colors close to black.
• Be sure to carefully follow the instructions for zero calibrating the device.
• It is not recommended to connect this device using either USB extension cables or USB hubs as it may cause errors detecting or taking measurements from the device. Whenever possible connect it directly to the host PC.

X-Rite i1Display Pro:

This version includes support for the X-Rite i1Display Pro color sensor.
The X-Rite ColorMunki Display device introduced in mid-2011 is not supported.
The NEC SpectraSensor Pro is based on the X-Rite i1Display Pro sensor and is supported. Note that this sensor may not be supported by non-NEC software.

X-Rite ColorMunki color sensor:

The "ColorMunki Create" version of ColorMunki is not supported by NEC Display Wall Calibrator. The "ColorMunki Design" and "Colormunki Photo" versions are supported.

The X-Rite ColorMunki Display device introduced in mid-2011 is not supported.

If the X-Rite ColorMunki software is installed, it will prevent NEC Display Wall Calibrator from accessing the device even if the main ColorMunki application is not currently running.

If you are using the ColorMunki software prior to version 1.1.0:

NEC Display Wall Calibrator will detect if the ColorMunki software is running and give the option of closing it automatically.
To use the ColorMunki software again after NEC Display Wall Calibrator has closed it, you must run the colormunki.exe application from the Startup menu in Windows.

If you are using the ColorMunki software version 1.1.0 or newer:

You must turn off the ColorMunki Service in the Windows Control Panel > "X-Rite Device Services" to allow NEC Display Wall Calibrator to access the device.
To use the ColorMunki software again you must turn the ColorMunki Service back on.

• It is not recommended to connect this device using either USB extension cables or USB hubs as it may cause errors detecting or taking measurements from the device. Whenever possible connect it directly to the host PC.

Konica Minolta CA-210 and CA-310 color sensors:

The maximum luminance that can be measured by these color sensors is 1000 cd/m². They should not be used with HB (High Brightness) display models.

Supported Operating Systems

This version of NEC Display Wall Calibrator is supported on 32 and 64 bit versions of the following systems:

• Windows 7
• Windows 8 and 8.1
• Windows 10

Installing NEC Display Wall Calibrator requires an account with administrator privileges.

Supported Display Monitors

Note:

• Newer models not listed below may also be supported. See the product information on the NEC Display Solutions website or product documentation.
• These C-series models are not supported: C431, C501, C551
• E-series models other than those listed below are not supported.

NEC Display Wall Calibrator supports the following display monitor models:

• C651Q
• C751Q
• C861Q
• C981Q
• E705
• E805
• E905
• LCD4020
• LCD4620
• LCD5220
• LCD6520
• M40
• M401
• M40-2
• M40B
• M431
• M46
• M461
• M46-2
• M46B
• M491
• M521
• M551
• M651
• MA431
• MA491
• MA551
• ME431
• ME501
• ME551
• ME651
• P401
• P402
• P402-2
• P403
• P404
• P435
• P461
• P462
• P462-2
• P463
• P484
• P495
• P521
• P551
• P552
• P553
• P554
• P555
• P654Q
• P701
• P702
• P703
• P754Q
• P801
• S401
• S461
• S521
• UN462A
• UN462VA
• UN492S
• UN492VS
• UN551S
• UN551VS
• UN552
• UN552A
• UN552S
• UN552V
• UN552VS
• UX552
• UX552S
• V322
• V323
• V323-2
• V404
• V404-T
• V422
• V423
• V423-TM
• V462
• V462-2
• V462-TM
• V463
• V463-TM
• V484
• V484-T
• V551
• V552
• V552-2
• V552-TM
• V552-TM-2
• V554
• V554Q
• V554-T
• V651
• V651-TM
• V652
• V652-TM
• V654Q
• V754Q
• V801
• V801-TM
• V864Q
• V984Q
• X401S
• X431BT
• X461HB
• X461HB-2
• X461S
• X461UN
• X461UN-2
• X461UNV
• X462S
• X462UN
• X462UNV
• X463UN
• X464UN
• X464UN-2
• X464UNS
• X464UNS-2
• X464UNV
• X464UNV-2
• X474HB
• X551S
• X551UHD
• X551UN
• X552S
• X554HB
• X554UN
• X554UN-2
• X554UNS
• X554UNV
• X555UNS
• X555UNV
• X651UHD
• X651UHD-2
• X754HB
• X841UHD
• X841UHD-2
• X981UHD
• X981UHD-2

Supported Color Sensors

NEC Display Wall Calibrator supports the following color sensors:

• Datacolor Spyder3 *
• Datacolor Spyder4 *
• Datacolor Spyder5 *
• Datacolor SpyderX *
• Konica Minolta CA-210 and CA-310
• NEC MDSVSENSOR *
• NEC MDSVSENSOR3 *
• NEC SpectraSensor Pro *
• X-Rite ColorMunki
• X-Rite Hubble
• X-Rite i1Display Pro *
• X-Rite i1Display 2 *
• X-Rite i1Monitor *
• X-Rite i1Pro *
• X-Rite i1Pro 2 *
• X-Rite i1Studio

* Drivers for these color sensor devices are automatically installed on the system by NEC Display Wall Calibrator. Drivers for other sensors may have to be manually installed.

Drivers for all sensors are available on the NEC Display Wall Calibrator USB card or in the \Program Files\NEC Display Solutions\NEC Display Wall Calibrator\Drivers folder after installing NEC Display Wall Calibrator (on 64 bit versions of Windows the folder location  \Program Files (x86)\NEC Display Solutions\NEC Display Wall Calibrator\Drivers).

Support and Troubleshooting

If you are having problems with NEC Display Wall Calibrator detecting the display monitor, please be sure to read the User's Guide included with the software. It contains a FAQ and Troubleshooting guide.

For additional technical support, please visit the SHARP NEC DISPLAY SOLUTIONS NEC Display Wall Calibrator support page. A feedback form is available for direct assistance with NEC Display Wall Calibrator.

Revision History

V1.0.00: July 27 2009

• Initial release

V1.0.10: November 16 2009

• New: Added support for the following display models:
      P521 – 52” LCD monitor
      S401 – 40” LCD monitor
      S461 – 46” LCD monitor
      S521 – 52” LCD monitor
      LCD4020 – 40” LCD monitor
      LCD4620 – 46” LCD monitor
      LCD5220 – 52” LCD monitor
      LCD6520 – 65” LCD monitor
      M40, M40B, and M40-2 – 40” LCD monitors
      M46, M46B, and M46-2 – 46” LCD monitors
• New: Added warning message to remove diffuser / cover from the iOne Display V2.
• New: COM ports 1-16 are now always listed. Ports reported as available by Windows are shown with a green check mark.
• New: Added Tile Matrix wizard.
• New: Display # is shown in the display list in the Display Settings dialog.
• New: Added controls in the Display Settings dialog for:
      Power Saving Mode
      Power On Delay
      Cooling Fan Control
      Schedule functions
      IR Control setting
      Video Brightness, Contrast Sharpness, Black Level, Tint, and Color.
      Reporting the model name, serial number and firmware version.
      Tile Matrix functions
      Size and Position controls
• Bug fix: Fixed crash if no COM ports were reported as available by Windows.
• Bug fix: Fixed crash if the Display Settings dialog was left open for more than 15 minutes when using a LAN connection.
• Bug fix: Fixed occasional errors when performing Auto-Setup operations with Analog video signals.
   

V1.0.12: March 31 2010

• New: Added support for sending IR Remote commands via the Display Settings dialog.
• Improved LAN communications reliability.
• Fixed a bug that caused the "Calibrate" buttons not to enable correctly after measurement was completed.
   

V1.0.20: December 15 2010

• New: Added Visual Trim function for manual adjustment of white point and luminance after calibration.
• New: Added firmware compatibility check function to verify monitor firmware is supported.
• New: Added automatic compatibility checking of any RS232 adapters.
• New: Added Advanced Analog controls for assisted manual adjustment of the analog input video signal levels.
• New: Added controls for Edge Comp.
• New: Monitor firmware is now reported in the Summary window.
• New: Video signal frequency and sync polarity now reported on Status tab in Display Settings.
• New: Added Action buttons for "Verify Selected" and "Initialize Selected" in addition to the previous "Verify All" and "Initialize All" buttons.
• Improved: Application responsiveness during long operations.
• Fixed: Bug that caused some controls not to be enabled correctly when using certain Target settings.
• Fixed: When clicking "Cancel" while a Test Pattern was being sent to all displays, the operation was not actually canceled.

V1.0.21: January 12 2011

• New: Added support for the X-Rite Hubble color sensor.

V1.0.22: July 1 2011

• New: Added support for the following display models:
  • P402
  • P462
  • X461S
  • X551S
  • X551UN
  • V422
  • V462
  • V651

V1.0.23: December 1 2011

• New: Added support for the X-Rite i1Display Pro and NEC SpectraSensor Pro color sensors.
• New: Added the RGB Gain calibration method option.
• New: Added automatic check for updates.
• New: Added recent project document list.
• New: Added controls for adjusting Analog RGB Offset and Gains.
• New: Added Backlight Brightness control to Visual Trim function.
• New: Initialize function now sets Black Level to 50%.
• New: Tooltips for Action buttons show button enable conditions.
• Fixed: Bug that could cause crash when using the Visual Trim function.
• Fixed: Issue that could cause the Layout Wizard to crash on certain machines.

V1.0.24: January 18 2012

• New: Added support for the DataColor Spyder4 color sensor.
• New: Added automatic driver pre-install for the DataColor Spyder3 and Spyder4 color sensors.
• Fixed: Bug that caused the number of rows in the Summary window not to be set correctly in some layouts.

V1.0.25: March 28 2012

• New: Added audible voice prompts during the calibration.
• Fixed: Bug that caused the visual trim adjustments not to be saved in the display if using RGB Gains Calibration Method.
• Fixed: Bug that caused some adjustments not to be saved in the display when using the Edit menu -> Display Settings.

V1.1.00: November 6 2013

• New: Support for the new generation of models with LAN daisy-chain connections.
• New: Edit Calibration Order function.
• New: Welcome start screen.
• New: Generate ICC Display profile function.
• New: Print / Save as PDF for Summary window data.
• Redesigned Layout Wizard including Print / Save as PDF function.
• Various bug fixes and improvements.
• Support for the X-Rite DTP94 / MonacoOPTIX-XR color sensors has been dropped as of this version.

V1.1.10: June 30 2014

• New: Support for Programmable Gamma 1/2/3 on new display models.
• New: Ability to change Gamma and Contrast Ratio without needing to recalibrate.
• New: Support for larger than 10 rows or columns in a video wall.
• New: Added Power Saving Mode controls for new display models.
• New: Added LAN detection for new display models.
• Improved: Calibration algorithm.
• Fixed: Video Walls containing different models of displays are now better supported.
• Fixed: Right click context menu for display Power On/Off.

V1.1.20: May 12 2015

• New: Support for the DataColor Spyder5 color sensor.
• New: Support for NEC XxxxUHD display models.
• New: Maximum brightness limit changed to 2000 candelas for use with high-brightness display models.
• New: Selected rows in the Summary window now reflects the currently selected display in the main window.
• Fixed: Bug that caused the 'Monitor Name' to sometimes be misidentified on the 'Search...' function.

V1.1.22: December 21 2015

• New: Expanded the maximum Intensity range to 3000 candelas to support new HB (high-brightness) models.
• New: Added support for the Konica Minolta CA-210 and CA-310 color sensors.
• Fixed: An issue that could cause the calibration of daisy-chained displays to fail.

V1.1.30: March 8 2016

• New: Added support for E series display models that support LAN and RS232.
• New: Added Frame Comp, V Scan Reverse and 6 Axis Color Trim controls in the Display Settings
• New: Added the ability to apply settings to entire rows and entire columns from the Display Settings
• Improved: UI visual feedback for selectable items.

V1.1.40: January 27 2017

• New: Added support for the following display models:
  • P404
  • P484
  • P554
  • UN551S
  • UN551VS
  • V404
  • V404-T
  • V484
  • V484-T
  • V554
  • V554-T

V2.0.00: February 23 2018

• New: Multi-threaded operation
• New: Per-display Calibration Target Offset
• New: Full calibration support of the SpectraView Engine (SVE) color processor
• Improved: User interface and operation
• Microsoft Windows XP and Vista are no longer supported.

V2.1.00: February 28 2019

• New: Corner Uniformity Correction (supported models only)
• New: Update Uniformity Correction (supported models only)
• New: Update Factory Calibration (supported models only)
• New: Calibrate Without Color Sensor (supported models only)
• New: Screen Orientation (all models)
• New: Real Time Clock (all models)
• Added support for the following display models:
  • C651Q
  • C751Q
  • C861Q
  • C981Q
  • P654Q
  • P754Q
  • UN462A
  • UN462VA
  • UN492S
  • UN492VS
  • UN552
  • UN552A
  • UN552S
  • UN552V
  • UN552VS
  • UX552
  • UX552S
  • V554Q
  • V654Q
  • V754Q
  • V864Q
  • V984Q
• Added support for the following color sensor:
  • X-Rite i1Studio

V2.1.10: July 1 2019

• Added support for the following color sensor:
  • Datacolor SpyderX
• New: Enhanced UI support for higher font and layout scaling settings in Windows.

V2.1.20: February 8 2021

• Added support for the following display models:
  • M431
  • M491
  • M551
  • M651
  • MA431
  • MA491
  • MA551
  • ME431
  • ME501
  • ME551
  • ME651
  • P435
  • P495
  • P555
• New: Added support for 6 axis color trim Saturation and Offset controls.
• New: Added detection of an issue that can occur when using an HDMI input with a signal in YUV format.

Copyright

This file and all of the NEC Display Wall Calibrator software is Copyright (C) 2021 Sharp NEC Display Solutions, Ltd.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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