Innovative Display Solutions From a Trusted Supplier
NEC is one of only a few global brands that are focussed 100% on professional and not consumer clients, with 30 years experience supporting corporate clients in mission critical applications. This allows us to accurately predict stock availability (without fluctuation for consumer trends) and more importantly we have built a support infrastructure that meets business needs and maximises running times.
Delivering bespoke airport services
For large scale airport projects NEC is able to offer additional services that can aid the project implementation. We understand that product may be required 6 months ahead of commissioning and for example warranty contracts may need to be adjusted accordingly. Similarly NEC can offer a level of hot swap units that are kept on site at the airport during large scale project installations, so that customers can have instant access to replacement displays in the unlikely occurrence of a dead on arrival unit.
Display solutions ideally suited for
Flight Information Displays (FIDS)
Indoor and outdoor retail digital signage
Airport operational control centres
EMEA wide warranty and service support
Even though the NEC Professional Series is renowned for its long term reliability, when a failure does occur you should expect the same world class level of service. All NEC Professional Series products come as standard with a 3 year warranty in Europe, Middle East and Africa, with most major countries supported with an on-site advanced exchange service (AES).
For airports operating other airports outside of their own country, NEC’s warranty is valid across the whole of the EMEA region. Large Format Series products come with a 3 year warranty that covers their continued operation 24 hours a day seven days a week, 365 days of the year.
NEC Display Solutions has 40 service partners covering over 100 countries in EMEA from Johannesburg to St Petersburg. With such a comprehensive coverage NEC can deliver a localised personal service with greater understanding of localised issues in almost any region. All service partners have to meet our high level of quality standards before becoming an authorised NEC repair centre.
NEC authorised repair centres have an in-depth knowledge of our products and their application in the airport environment. Service partners provide a hotline number to ensure that you can speak to someone who understands you, and understands the technology inside out. Being responsible for display technology only our service partners aim to resolve your technical issues quickly and efficiently.
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